The agency representative will be waiting you at the exit of the arrivals at the relevant airport holding a sign with your name on it.

We arrange our travel packages by combining people depending on the language required and the destination.

To get an entrance visa to Algeria, insurance is required so it is advised to do it by yourself but also, we make insurance for tools used during the tour.

After your booking of a tour we proceed with confirming all services accordingly.

We kindly request a booking deposit (30 %) to be paid to one of our accounts in an EU bank (France at the moment) to secure your reservations then the remaining balance (70 %) to be received no later than 50 days before the start date of the tour.

See below in the FAQ under 'Booking, Cancellation and Refund Policy '

Visa requirements is a must to enter Algeria for most internationals. In some cases we can apply for it on your behalf .When choosing to book a trip with us ,we provide you with the necessary information and official documentation as the invitation letter after the reception of the deposit required by the agency.

Most ATMs are for local money and local credit and debit cards and it is rarely where ATMs for other currencies or cards are to be found .

Except in few places ,foreign credit cards and debit cards are not accepted in purchases. It is advisable to carry some cash with you.

No, most of the international GSM operators do not provide coverage in Algeria but you can receive SMS and MMS and you get the signal .Arrange with your GSM operator to activate the international roaming function of your mobile phone before coming to Algeria and we can supply you with a new SIM card from local operators (conditions) .

Tipping is not common in Algeria and many refuse to accept it.However it is a guesture of satisfaction by the client.

Yes,18 years old when the traveller is alone .

1- As a team of EL-GOLEA Tourism & Travel, we are very pleased to be chosen by travellers to serve them during their visit to Algeria and we consider them as our guests during the whole duration of the trip.

2-When you select the tour, sign the booking document sent by the agency and receive the confirmation by email, you pay the deposit of 30 % of the tour or the whole cost. contacts are made by email.

3-After reception of the deposit or the entire of the trip’s cost, supplying of the requested identity documents, we sent the letter of invitation to the Algerian consulate in your country of residence for the visa. The agency helps you to get the necessary information on the issue, but it is the traveller’s responsibility to apply earlier and be fully aware of all requirements for visiting Algeria. However, the agency is ready to provide the necessary information on the tour.

4-The rest of the tour cost must be received 45 to 50 days prior to the start date. For any case of non-majeure force, if you do not pay the rest, it is considered as wish of cancellation to cancel your booking.

5-We hope that the visitor can come but in case of contrary, the cancellation must be made by writing in advance. Be aware there are cancellation and charges requested by the service providers. consequently, the charges are cut off the deposit and can go higher when it is made few days or weeks before the start date.

6-Cancellation charges are calculated as follow:
45 days before the start date of the tour - loss of deposit
30 days before the start date of the tour - 50% of tour cost
15 days before the start date of the tour - 75% of tour cost
7 days before the start date of the tour- No refund.

7-Although the above-mentioned measures are to be applied as explained before. But as our main goal is to serve and satisfy our clients, we often take their circumstances in consideration, and we try to find a better solution for them.